Privacy Policy

Last updated: June 2026

Overview

Fenton's Custom & Collision, Inc. ("Fenton's," "we," "us," or "our") operates this website to provide information about our auto body, collision repair, and towing services in Du Quoin, Illinois. This policy explains what information we collect when you visit or use this site, how we use it, and the choices you have.

Information We Collect

We collect information you voluntarily provide when you fill out a form on this site, such as our quote request or contact forms. This may include your name, phone number, email address, vehicle information, and details about a repair or incident.

We do not knowingly collect payment, insurance policy numbers, or other sensitive financial information through this website. If we need that information to process your repair or insurance claim, we'll collect it directly, in person or by phone.

Like most websites, our hosting and form providers may automatically log standard technical information, such as your browser type, device type, and pages visited, for security and performance purposes.

How We Use Your Information

• To respond to quote requests and contact form submissions
• To schedule estimates, repairs, and towing services
• To communicate with you about the status of a repair
• To maintain the security and proper functioning of this website

We do not sell your personal information, and we do not use it for advertising or marketing purposes beyond communicating with you about services you've requested.

Third-Party Services

This site uses the following third-party services to operate:

• Web3Forms — processes submissions from our quote request and contact forms and delivers them to our email inbox. Web3Forms does not use form data for advertising.
• Google Maps — embeds a map of our shop location on our Contact page. Google may set its own cookies when this map loads.
• Cloudflare — provides hosting and security services that help keep this website fast and protected from abuse.

Each of these providers has its own privacy practices, which we encourage you to review on their respective websites.

Cookies

This website does not use cookies for advertising or tracking. Some embedded third-party content, such as the Google Map on our Contact page, may set cookies controlled by that provider rather than by us.

Data Retention

We retain information submitted through our forms only as long as needed to respond to your request, complete your repair, or comply with our recordkeeping and legal obligations.

Your Choices

You can always reach out to us directly instead of using the online forms if you'd prefer not to submit information through this website. If you'd like us to delete information you've previously submitted, contact us using the information below and we'll take care of it.

Children's Privacy

This website is intended for general business audiences and is not directed at children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page will reflect the most recent revision.

Contact Us

If you have questions about this privacy policy or how your information is handled, contact us at:

Fenton's Custom & Collision, Inc.
1671 S Washington St, Du Quoin, IL 62832
Phone: (618) 568-2639
Email: tracy@fentonscollision.com